PRIVACY POLICY

Updated: 25 March 2018

At Taste for Tea Ltd (“Taste for Tea”, “We”, “Us”, “Our”) we take your privacy seriously and have developed this Privacy Policy (“Policy”) to describe how we collect, use and share personal information of users (“users”, “you”). This Policy also applies to any of our websites, mobile applications and any related services.

 

WHAT INFORMATION WE COLLECT

We may collect both “personally identifiable” (meaning it can be used to specifically identify you as a unique person) and “non-personally identifiable” information (meaning it cannot be used to specifically identify you) when you use our Services. We collect information about you in a range of ways:

INFORMATION YOU GIVE US

When you register for our Services, we collect and store any information you provide to us when registering, such as your‎ ‎full name,‎ username, password, country of location, postcode, postal mail address and email address, and other information you directly give us on our Site.

INFORMATION WE GET FROM OTHER USERS

In some cases, we may receive information about you from other users of our Services (for example, when another user refers you to our Services). We may add this to information we get from this Site.

INFORMATION AUTOMATICALLY COLLECTED

We automatically log information about you and your computer. For example, when visiting our Site, we log ‎ your computer operating system type,‎ browser type,‎  language settings,‎ the website you visited before browsing to our Site,‎ pages you viewed,‎ how long you spent on a page,‎ access times,‎ Internet protocol (IP) address and information about your use of and actions on our Site.

COOKIES

“Cookies” are small data file identifiers that are transferred to your computer or mobile web browser that allow us, and third parties with whom we partner, to recognize your browser or mobile device and transfer information about you and your use of our Services. For example, cookies that we use tell us how many times you have visited one of our websites, your search preferences, and if you have clicked on an advertisement that has been displayed to you. We use “persistent” cookies to save your login information for future logins to the Services. We also use “session ID” cookies to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by users and web traffic routing on the Services. Unlike persistent cookies, session ID cookies are deleted from your computer when you log off from a Service and close your browser.

WEB BEACONS

We, and third parties with whom we partner, may also deliver a file known as a web beacon, pixel or pixel tag (“Web Beacons”) to you through our Services. Web Beacons are small, invisible graphic images that may be used on the Service interface or in emails relating to the Service to collect certain information and monitor user activity on the Service interface, such as to count visits, understand usage effectiveness and to determine if an email has been opened and acted upon. Web Beacons allow ad networks, marketing partners and other service providers that we use to provide anonymised, aggregated auditing, research and reporting for us, for advertisers and our other partners. Web Beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and Web Beacons from the ad network’s servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site.

The use of cookies, web beacons, and other technologies by third parties is subject to the privacy policies of those third parties and we do not control how these third parties use such technologies or the information they collect therefrom.

 

HOW WE USE THIRD-PARTY ONLINE ADVERTISING, MARKETING SERVICES OR ANALYTICS

Some of the advertisements you see on our Services or on emails we deliver to you are delivered by advertisers who collect information about your online activities with the emails we send and/or on our Services through the use of Cookies, Web Beacons, and other technologies. The use of Cookies, Web beacons, and other technologies by such advertisers is subject to the privacy policies of such advertisers.
Some of our Services may use Facebook’s features and tools, including pixel tags, which send data regarding your use of the Services to Facebook for the purpose of tracking conversions and to create custom audiences for our Services. Facebook links the data with your Facebook account and may use conversion data to serve you advertisements on and off of Facebook. For more information please visit Facebook’s Data Policy and Facebook’s terms governing custom audiences.

Third parties may collect information about your online activities over time and across different websites, devices, online channels and applications when you use our Services. For example, advertisers can collect information about your device (including unique identifiers) and your usage of our Services for their own purposes, including advertising and analytics. Some third parties help us and others associate your activities across the browsers and devices you use, for retargeting, cross-device advertising, analytics, and measurement purposes.  Taste for Tea also works with third parties to provide analytics information regarding your usage of our Services or to help us track the advertisements that are delivered to you to determine the effectiveness of advertising on our Services.
You may opt out of collection of certain information on your mobile device by disabling “Analytics” in the Settings on your mobile device.

 

HOW WE USE YOUR INFORMATION

We allow advertisers, advertising agencies, ad networks, ad measurement providers, ad services, merchant partners and/or online retailers and their affiliates and partners to collect information on our Services for the purposes of serving you with advertising tailored to your interest or demographics and analysing the performance of advertising campaigns. We may also share your information with Advertisers for the purpose of marketing communications related to your use of our Services or their services or programs (e.g., competitions, sweep stakes, discount programs). We may provide marketing partners with information regarding your interactions with our e-mails. The marketing partners may combine this data with information they collect for their own marketing purposes and in turn, may provide this information to their customers for their customer’s marketing purposes.

We use your personal information in several ways:

  • To operate, maintain, and improve our sites, products, and services.
  • To respond to comments and questions and provide Customer Service.
  • To send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners, if you have opted in to receive this kind of information.
  • To provide and deliver products and services customers request.

 

INFORMATION CHOICES AND CHANGES

You can easily opt out from any of our marketing emails by clicking on the “unsubscribe” link at the bottom of any of our emails.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to us. You can request to change contact choices and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, you may not be able to use all portions of our Services or all functionality of our Services.

You can always choose not to disclose information to us or delete information, but keep in mind some information may be needed to register with us or to take advantage of some of our special offers. You may request deactivation of your account by contacting us at hello@tastefortea.com.

Please note that some information may remain in our servers after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your information after you update or delete it in accordance with this Privacy Policy.

 

SECURITY OF YOUR PERSONAL INFORMATION

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, Taste for Tea transfers personal information to the United States and processes it there. By submitting such information, you consent to that transfer.

 

HOW TO CONTACT US

We welcome your comments or questions about this Privacy Policy.  You may email us at hello@tastefortea.com or contact us at our address: Taste for Tea Ltd, 48 Eyot House, Marine Street, London SE16 4BN, United Kingdom.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.